The UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR), seek to protect and enhance the rights of UK data subjects. These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data and its storage within the UK.
1. Who we are.
• Address : 1 School Road, Sunninghill, Ascot, Berkshire, SL5 7AA
• Phone : 01344 626707
• Email :
2. Why you hold the personal data (i.e. your lawful basis) and what you do with it.
We record and use the following categories of personal data: name, contact number and email address. Our lawful basis of processing this data is one of contract and, for the health information, the provision of health-related services as a chiropractic clinic. In addition, we will only examine or treat you with your explicit consent.
We need to collect personal information about your health in order to provide you with the best possible treatment. Your requesting treatment and our agreement to provide that care constitutes a contract. You can of course, refuse to provide the information, but if you were to do that we would not be able to provide treatment. We have a ‘Legitimate Interest’ in collecting that information, because without it we couldn’t do our job effectively and safely.
3. How people can request access to, or correction or deletion of, their data.
You have the right to see what personal data of yours we hold and you can also ask us to correct any factual errors. Provided the legal minimum period has elapsed, you can also ask us to erase your records.
4. How we store your records.
Electronically (“in the cloud”). This provider has given us their assurances that they are fully compliant with the General Data Protection Regulations. Access to this data is password protected and the passwords are changed regularly.
5. Who you share the data with and how you do this.
We will never share your data with anyone without your written consent. Only chiropractor engaged in providing your treatment will have access to your patient records, although our administration team will have access to your contact details so that they can make appointments and manage your account.
6. How long you keep the data for.
We have a legal obligation to retain your records for 8 years after your most recent appointment (or age 25, if this is longer), but after this period you can ask us to delete your records if you wish.
7. How to complain.
Should you have any concerns about how your information is managed at the clinic, please contact the clinic owner, Eunjoo Park in the first instance. Also, you can complain to the Information Commissioner’s Office via their website ()